AI Agents / Appointment Reminder & Status Agent
The front-desk loop around each appointment eats hours per week and never feels like real work. This agent runs the loop: a confirmation when it books, a reminder before the visit, an on-the-way text when the tech leaves, and a check-in after.
we map your appointment lifecycle, your tools, and which touchpoints actually matter
workflow, message templates, and integrations configured in your accounts
real test appointments run through every touchpoint, we adjust timing and copy together
go-live with monitoring, typically deployed in 3 business days
No. Templates are written in your voice during setup and you review them before launch. Clients tend to read them as 'the office paying attention,' not as automation.
It can run on email, SMS, or both. SMS gets higher open rates and is the right call for no-show prevention. Email works fine for less time-sensitive touches like post-visit check-ins.
Replies route to whoever already handles client messages: the office inbox, the owner's phone, or your scheduling tool. The agent doesn't try to handle complex back-and-forth, that part stays with a human.
Probably yes. Common ones we build around include Calendly, Acuity, Jane, Housecall Pro, ServiceTitan, and Square Appointments. If yours is different, we confirm fit during the audit.
Yes. Everything is built in your accounts. You own the workflows, templates, and integrations outright.
You get 14 days of post-launch support included. After that, Monthly Optimization keeps everything running and improving for $500/mo.
I monitor your workflows for failures and fix them before you notice. I tune message timing and copy based on what's actually moving no-show and reply rates, swap in better LLM models as they release, and adjust the flow when your scheduling tool pushes updates. Monthly call to review what's working and what to change.